Airline CEO Calls Passenger Stupid

By on

Here’s an airline you might want to avoid in the future: Ryanair.

ABC News reports British traveler Suzy McLeod had to pay 300 euros (about $380) to print boarding passes for her family of five’s flight. Ryanair expects passengers to print their own boarding passes – and charges 60 euros per person when they have to print them for you.

She complained on the company’s Facebook page, and half a million people “Liked” her post. But to add insult to injury, the airline’s CEO Michael O’Leary called her stupid.

“We think Mrs. McLeod should pay 60 euros [per person] for being so stupid,” O’Leary reportedly said. He then mocked her for not seeking out an Internet cafe or hotel room printer. According to the original report in The Telegraph, she was unable to print out the boarding passes for the returning flight of the family’s 15-day vacation because the website only lets you print two weeks in advance.

He then apparently added the British equivalent of flipping the bird. He’s quoted as saying, “To those who don’t [print passes], we say quite politely: ‘B***** off’.”

Sign up for our free newsletter

Like this article? Sign up for our newsletter and we'll send you a regular digest of our newest stories, full of money saving tips and advice, free! We'll also email you a PDF of Stacy Johnson's "205 Ways to Save Money" as soon as you've subscribed. It's full of great tips that'll help you save a ton of extra cash. It doesn't cost a dime, so why wait? Click here to sign up now.

Check out our hottest deals!

We're always adding new deals and coupons that'll save you big bucks. See the deals to the right and hundreds more in our Deals section.

Click here to explore 1,131 more deals!

Comments & discussion

We welcome your opinions, but let’s keep it civil. Like many businesses, we reserve the right to refuse service to anyone. In our case, that means those who communicate by name-calling, racism, using words designed to hurt others or generally acting like an uninformed bully. Also, comments that include links to email addresses or commercial websites typically aren't posted. This isn't a place to advertise your business.