At Last, Apple Is Allowing Trade-In Credit for Damaged iPhones

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This policy is a win-win: If you have a newer model iPhone with a cracked screen or broken buttons, you may still get something for it from an Apple store.

Don’t let a broken iPhone screen get you down. You may be able to trade in your damaged phone and get up to $250 in credit for a new device with Apple’s recently updated iPhone trade-in program.

Until now, Apple’s Reuse and Recycle iPhone trade-in program only allowed undamaged iPhones to be traded in for credit. Now Apple Stores can give credit for iPhone 5s and iPhone 6/6 Plus phones with cracked screens or damaged or broken buttons or cameras “within reason,” according to tech site 9to5Mac. The revisions are a win-win for both customers and Apple.

Says 9to5Mac:

In some cases, buying a new iPhone could be cheaper when combining subsidies and financing plans with the credit given for the traded-in device. This makes the new program beneficial to both Apple and customers as it will help Apple sell new phones and let customers save more money on an updated device.

To see if your iPhone is eligible for the program and how much money it could bring in on trade, click here. 9to5Mac said its sources reported that trade-in values for the Apple program are as follows: $50 for an iPhone 5s, $200 for a 6 and $250 for a 6-Plus.

In other Apple news, you also will soon be able to get a screen protector installed on your iPhone at an Apple store, which was previously not offered because Apple was concerned that installing third-party protectors could potentially result in errors.

9to5Mac says that in the next few weeks, all Apple stores will offer plastic screen protector installation.

“If the installation via the new machine results in an error, Apple will offer a free screen protector replacement and re-attempt the installation,” said 9to5Mac.

If you just traded in your iPhone 5s with a busted screen – using Apple’s newly revised iPhone trade-in program – and used the Apple credit to get a new iPhone, it’s probably a good idea to protect that new device with a professionally installed screen protector, right?

What do you think of the revisions to Apple’s iPhone trade-in program? Share your comments below or on our Facebook page.

Stacy Johnson

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