Businesses: Beware Fake Consumer Complaints

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The government's warning of fake email notices that scam small business owners into giving up personal information.

From the Los Angeles Times

That kind of malware, as security experts call it, can enable a hacker to “gain access to personal financial documents on a computer that might have account numbers or social security numbers,” said Beth Givens, director of Privacy Rights Clearinghouse, a nonprofit consumer advocacy group in San Diego.

The email subject line is, in caps, “NOTIFICATION OF CONSUMER COMPLAINT.” It contains a link that installs the software mentioned above. The FTC recommends you just delete it: They don’t resolve individual consumer complaints, and if you’re involved in something bigger, you’re going to be getting a lot more than an email.

Stacy Johnson

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