A new study shows that seniors are increasingly connected online, but the tech divide grows among older, poorer and disabled seniors.
The tech giant is refunding millions to parents for errant in-app purchases made by kids.
I’ve sat on both sides of the customer service line — taking abuse from callers and getting angry at unmotivated CS reps too. Here are some lessons I’ve learned that can help you.
Those online quizzes taking over your Facebook feed are providing a wealth of information to marketers.
The tech giant proposes a transparent screen texting option that would help to protect its mobile users from mishaps while texting and walking.
A new study finds that smartphones are ruining our relationships.
We’ve negotiated a special deal so you can take the Internet wherever you go.