Apple yanked the first update of its mobile operating system software after users reported big issues with it.
Apple on Wednesday pulled an issue-ridden update to its latest mobile operating system, iOS 8.
So if you haven’t yet updated to iOS 8.0.1, don’t do it, especially if you have one of the new iPhone 6 or 6 Plus phones. Some users said the new software caused them to lose service, as well as the ability to use iPhone’s Touch ID, while others said the update disabled their phones.
The problems with the software appear to be affecting only Apple’s newest devices — the iPhone 6 and 6 Plus. Users of older phones and iPads so far have not reported any problems. The Apple-dedicated website, Macrumors, said the problems span phones with all the major carriers, AT&T, Verizon, T-Mobile and Sprint. Resetting the phones did not help.
According to CNET, Apple said it has worked to address the issues with the update. Apple said:
We have a workaround for iPhone 6 and iPhone 6 Plus users who lost cellular service and Touch ID functionality today after updating to iOS 8.0.1. Affected users can reinstall iOS 8 through iTunes, for more information visit http://support.apple.com/kb/HT6487. We apologize for the great inconvenience experienced by users, and are working around the clock to prepare iOS 8.0.2 with a fix for the issue, and will release it as soon as it is ready in the next few days.
Bloomberg said iOS 8.0.1 was supposed to fix software bugs, as well as add HealthKit, a health and fitness monitoring app. Unfortunately, the update fix had bugs of its own.
Meanwhile, another possible issue has arisen. According to The Huffington Post, there have been several reports of the 6 Plus bending. Apple reportedly said only nine customers have complained about that, and that its new phones passed stress tests.
I typically wait to update my operating system until it’s been out for a couple of weeks. The 8.0.1 update popped up on my phone the other day, but thankfully I didn’t install it. Hearing about these issues may make consumers wary about snatching up the next, big tech gadget.
Did you update to iOS 8.0.1? Do you have an iPhone 6 or 6 Plus? Share your comments below or on our Facebook page.