Be careful of CHASE United credit card

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This topic contains 1 reply, has 2 voices, and was last updated by  Notafarmer 1 year, 1 month ago.

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  • #146651
    Rgeelan002
    Participant

    I paid an annual fee of $95 for the United Mileage Plus Explorer card, specifically for use on United. I recently paid off the balance in full. When I tried to book four airline tickets (approximately $2500) using the card the transaction was declined, even though I should have had over $10,000 availability. I called Chase and was told they had reduced my credit limit that morning to $500. This is an AIRLINE cobranded card – you can’t buy airline tickets with a $500 credit limit! They then refused to refund my annual fee saying it was too far into the year, even though they were no longer providing the service I paid the fee to receive! DO NOT get a CHASE card if you value customer service.

    #147278
    Notafarmer
    Participant

    That’s pretty strange that they would lower your credit limit so drastically just out of the blue. Did something else change in your credit history? I have two Chase cards, one is associated with my Amazon account, and I haven’t had any problems with Chase. I was having some issues with my BestBuy/Citi co-branded card. It has been confusing to me at times whether I am dealing with BestBuy policies or Citi policies. Maybe Stacy could take a look at how these cards work.

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