Subway Promises Its Future ‘Footlongs’ Will Measure Up

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After settling a class-action lawsuit, here's how the sandwich chain plans to ensure its subs won't fall short of their advertised size.

Rest assured, all you Subway-loving sandwich eaters. Subway is committed to ensuring your next footlong sandwich won’t fall short of its 12-inch promise.

Subway recently settled a class-action lawsuit, which claimed the sandwich chain was selling footlong sandwiches that weren’t as long as advertised, according to the Associated Press. The lawsuit was filed after an Australian teen’s 2013 Facebook post of Subway footlong sandwich that only measured 11 inches went viral.

As part of the settlement, Subway will fork over $520,000 for attorney fees and $500 for each of the 10 people who represented the class-action suit, but no monetary claims were awarded to potential members of the class.

“It was difficult to prove monetary damages, because everybody ate the evidence,” Thomas Zimmerman, who was co-lead attorney for members of the class, told the AP. Zimmerman said the attorney fees are being split among 10 law firms.

Lynn Adelman, a judge for the U.S. District Court Eastern District of Wisconsin, said the case against Subway was “quite weak.” She noted that Subway’s bread is made from frozen “dough sticks” that weigh the same when they arrive at stores. The dough is thawed, stretched, then baked, which can lead to differences in the size and shape of the bread.

“But because all loaves are baked from the same quantity of dough, each loaf contains the same quantity of ingredients,” she explained.

Subway said in a statement that it is pleased that the judge found no wrongdoing on its part.

“This allows us to move forward, without distractions, on our goal to provide great-tasting sandwiches and salads, made exactly as each guest likes. We have already taken steps to ensure each guest receives the Footlong or six-inch sandwich they order,” the statement said.

As part of the settlement, Subway said it will require its franchisees to “use a tool for measuring bread,” in an effort to ensure that customers are getting what’s advertised and what they paid for.

What do you think about the lawsuit against Subway? Do you plan on whipping out a tape measure to make sure you’re getting every inch of sandwich you’re paying for? Share your comments below or on our Facebook page.

Stacy Johnson

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