Crazy as it sounds, shopping for a vacuum can require as many decisions as buying a car.
In both cases, you must set a budget, decide which type is right for you and research the many brands and models to find the best product for you.
Organizations like J.D. Power make your research process easier, though. The market research firm’s 2020 Vacuum Satisfaction Study reveals which vacuum brands consumers like best. In fact, just four brands earned above-average scores.
More than 3,800 consumers were polled for J.D. Power’s latest annual study. All of them had purchased a canister, stick or upright vacuum in the prior 12 months.
Stick vacuums
The overall customer satisfaction rating for the stick vacuums included in the study averaged 848 on a 1,000-point scale. That’s the highest such rating of all three types of vacuums included in the study.
The brands that earned above-average scores in this category are:
Two brands of stick vacuums earned below-average scores: Bissell and Dirt Devil.
Upright vacuums
Overall satisfaction rating for upright vacuums averaged 844.
The brands that earned above-average scores for overall satisfaction with upright-style vacuums in the 2020 study are:
Two brands of upright vacuums earned below-average scores: Bissell and Hoover.
Canister vacuums
Overall satisfaction for canister vacuums averaged 825 in J.D. Power’s latest annual study.
The brands that earned above-average scores in this category are:
- Dyson: 847
- Miele: 844
- Dirt Devil: 833
Three brands of canister vacuums earned below-average scores: Kenmore, Bissell and Shark.
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