Latest Update Causing Crashes in Apple Devices

Planning to update your iPhone, iPad or iPod to the newest version of the operating system? Consider yourself warned.

If you have yet to update your iPhone, iPad or iPod to the newest version of the operating system, iOS 9.3, consider yourself warned.

A bug in the update is reportedly causing some devices to freeze or crash.

CNN Money reports that many people who have updated their mobile devices have been reporting problems opening links in certain apps, including:

  • Apple’s Safari Internet browser
  • Google’s Chrome Internet browser
  • Apple’s Mail

Clicking on a link has led some apps to freeze or crash, with older mobile devices completely freezing up in some cases.

Forbes reports today that Apple has acknowledged the problem with a brief statement:

“We are aware of this issue, and we will release a fix in a software update soon.”

Apple has yet to reveal what’s causing the problems, Forbes reports. But Apple’s customer support has been directing users to disable the Web programming language JavaScript in Safari. Disabling JavaScript “leads to a significantly degraded browsing experience” but is a temporary measure.

According to support.apple.com, JavaScript is on by default. To turn it off, tap Settings > Safari > Advanced and turn JavaScript off.

Currently, little other information is available. So you might want to hold off on updating your device if possible.

Have you experienced any issues trying to update your Apple mobile device? Let us know what happened in a comment below or on Facebook.

Stacy Johnson

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