New Lawsuit Claims Starbucks Overuses Ice

What's Hot


How to Cut the Cable TV Cord in 2017Family

8 Major Freebies and Discounts You Get With Amazon PrimeSave

Study: People Who Curse Are More HonestFamily

8 Creative Ways to Clear ClutterAround The House

15 Things You Should Always Buy at a Dollar StoreMore

Pay $2 and Get Unlimited Wendy’s Frosty Treats in 2017Family

5 Reasons to Shop for a Home in DecemberFamily

This Free Software Brings Old Laptops Back to LifeMore

Should You Donate to Wreaths Across America? A Lesson in Charitable GivingAround The House

6 Reasons Why Savers Are Sexier Than SpendersCredit & Debt

Resolutions 2017: Save More Money Using 5 Simple TricksCredit & Debt

10 Free Things That Used to Cost MoneyAround The House

7 New Year’s Resolutions to Make With Your KidsFamily

10 Simple Money Moves to Make Before the New YearFamily

The 3 Golden Rules of Lending to Friends and FamilyBorrow

Are Starbucks' customers getting stiffed with too much ice in their icy beverages? This lawsuit is making that claim.

Iced Starbucks drinks leave Stacy Pincus hot around the collar.

Pincus is suing Starbucks for more than $5 million, accusing the coffee giant of overdoing the ice in its iced drinks so it can underfill the cups with the actual beverage, The Chicago Tribune reports.

Starbucks’ cold drink cups have three black lines on the outside that are intended to be fill lines for the beverage, and baristas typically fill the rest of the cup with ice. The lawsuit states that liquid filled to the top black line on a Venti cup typically only gives a customer 14 ounces of beverage, even though the stated ounce total on the menu is 24.

According to the complaint, Pincus is accusing Starbucks of false advertising, fraud and unjust enrichment, and she even goes as far as describing the iced drinks as “defective.”

Starbucks said Pincus’s complaint is without merit.

“Our customers understand and expect that ice is an essential component of any ‘iced’ beverage. If a customer is not satisfied with their beverage preparation, we will gladly remake it,” spokesman Reggie Borges said in a statement.

Pincus is seeking class-action status for her complaint.

Are you a Frappuccino fan? Check out “It’s Frap Happy  Hour at Starbucks.”

Do you think Starbucks over-ices? Share your comments below or on our Facebook page.

Stacy Johnson

It's not the usual blah, blah, blah

I know... every site you visit wants you to subscribe to their newsletter. But our news and advice is actually worth reading! For 25 years, I've been making people richer without making their eyes glaze over. You'll be glad you did. I guarantee it!

💰🗣📰

Read Next: Frappuccino Fans: It’s Frap Happy Hour at Starbucks

Check Out Our Hottest Deals!

We're always adding new deals and coupons that'll save you big bucks. See the deals to the right and hundreds more in our Deals section.

Click here to explore 1,875 more deals!