10 Big Changes and Quirks in Store Return Policies

What's Hot


How to Cut the Cable TV Cord in 2017Family

8 Major Freebies and Discounts You Get With Amazon PrimeSave

Study: People Who Curse Are More HonestFamily

8 Creative Ways to Clear ClutterAround The House

15 Things You Should Always Buy at a Dollar StoreMore

Pay $2 and Get Unlimited Wendy’s Frosty Treats in 2017Family

5 Reasons to Shop for a Home in DecemberFamily

This Free Software Brings Old Laptops Back to LifeMore

Should You Donate to Wreaths Across America? A Lesson in Charitable GivingAround The House

6 Reasons Why Savers Are Sexier Than SpendersCredit & Debt

Resolutions 2017: Save More Money Using 5 Simple TricksCredit & Debt

10 Free Things That Used to Cost MoneyAround The House

7 New Year’s Resolutions to Make With Your KidsFamily

10 Simple Money Moves to Make Before the New YearFamily

The 3 Golden Rules of Lending to Friends and FamilyBorrow

Return windows are narrowing at some big retailers, and others have special policies for the holidays.

Most retailers’ return policies have remained about the same this holiday season as they were last year. But notable changes have occurred at some retailers.

Some major retailers have shortened their return windows. Additionally, a few retailers have made their general return policies more lenient, and many are also offering extended return windows for the holiday shopping season.

These are among the findings of Consumer World’s latest annual return policy survey, released Thursday.

The following five retailers are among those that Consumer World found have made their policies stricter:

  • Costco: Return period for major appliances reduced from open-ended to 90 days.
  • Macy’s: Return policy reduced from open-ended to one year.
  • Target: Return period added for drones (14 days).
  • Toys R Us: Return period added for drones (30 days).
  • Walmart: Return period added for drones (15 days).

The survey found the following five retailers have return policies specifically for holiday purchases:

  • Best Buy: The return deadline is Jan. 15 for most purchases made from Oct. 30 until Dec. 31, although “elite” members may get more time.
  • Kohl’s: The return deadline is Jan. 31, 2017, for premium electronics purchased from Nov. 1 to Dec. 25 of this year. The department store chain defines “premium electronics” as products by certain manufacturers, which are listed on Kohl’s “Exclusions” page.
  • Marshalls: The return deadline is Jan. 23 for purchases made from Oct. 16 until Dec. 24.
  • T.J. Maxx: The return deadline is Jan. 23 for purchases made from Oct. 16 until Dec. 24.
  • Toys R Us: This retailer has a “secret holiday policy,” Consumer World reports: Most items bought from Sept. 1 onward can be returned until Jan. 28. On the other hand, video game hardware, cameras, music players, netbooks and e-readers must have been purchased no later than Nov. 1 to qualify for a return until Jan. 28.

Have you had any difficulties returning holiday purchases in the past? Let us know below or on our Facebook page.

Stacy Johnson

It's not the usual blah, blah, blah

I know... every site you visit wants you to subscribe to their newsletter. But our news and advice is actually worth reading! For 25 years, I've been making people richer without making their eyes glaze over. You'll be glad you did. I guarantee it!

💰🗣📰

Read Next: Shopping for a Special Gal? 10 Gifts Not to Buy

Check Out Our Hottest Deals!

We're always adding new deals and coupons that'll save you big bucks. See the deals to the right and hundreds more in our Deals section.

Click here to explore 1,774 more deals!