The motto of a new company called AirPaper is, “We make painful things surprisingly easy.”
Such things include cancellation of Comcast service and, in the future, other arduous processes such as obtaining a visa to go to China. The hitch is that there’s fee involved.
AirPaper cancels Comcast for $5. The company’s website states that the process involves filling out a simple questionnaire to provide AirPaper with the information it will need when taking care of the process for you.
Yahoo! Finance reports that Comcast allows customers to cancel service by writing the cable company a letter requesting cancellation. That is the method AirPaper uses to accomplish the task for its customers.
Since the website went live on Friday, it has been nearly overwhelmed with traffic, Yahoo reports. (The founders wouldn’t disclose how much traffic.)
AirPaper was founded by software engineers Eli Pollak, 26, and Earl St Sauver, 24. St Sauver tells Yahoo they “really want to make this kind of tedious process go away”:
“There are a huge of amount of things, whether it’s compliance or going to the DMV, folks are required to do that eat up huge amounts of their time and don’t need to take as long as they do.”
It took St Sauver a half-hour on the phone to cancel his Comcast service in March. He was doing so because he was moving to Thailand.
Would you pay $5 for someone else to write a letter to cancel service with your cable or Internet service provider? Share your thoughts with us below or on Facebook.