Ebay has unveiled what it’s calling a “Best Price Guarantee.”
It’s a revamped price-match policy — under which eBay will effectively beat the prices of major online retailers like Amazon and Walmart in certain circumstances.
Basically, if you buy something from eBay and then find a lower price elsewhere, eBay will give you a credit for 110 percent of the difference in prices. For example, if you buy something on eBay for $100 and then find it for $90 on Amazon, eBay will give you a $11 coupon.
Of course, that example is a simplification. As with any price-match policy, you must mind the policy’s conditions and exceptions to actually get credited.
What prices does eBay match?
Ebay’s new Best Price Guarantee currently applies to new, unopened items on eBay’s “Deals” page. In the future — “soon,” according to eBay — the policy will also apply to thousands of other “top products.”
For such an item to be eligible for the 110 percent price difference, you must find a lower price on the exact same item at an approved competitor — excluding any third-party marketplaces. These competitors include:
- Amazon.com
- BestBuy.com
- HomeDepot.com
- Jet.com
- Sears.com
- Target.com
- Walmart.com
- Wayfair.com
Additionally, the item must be in stock at both eBay and the approved competitor.
How do you get credited under eBay’s Best Price Guarantee?
Perhaps the main thing to note about eBay’s new policy is that the time window is short — 48 hours. So, to get the 110 percent price difference, you must request it within 48 hours of when you bought an item on eBay.
To do this, contact eBay’s customer service department via your account. A customer service agent will verify whether the item you bought on eBay is covered under the Best Price Guarantee.
If everything checks out, eBay will immediately issue you a coupon for 110 percent of the difference. You can use the coupon the next time you buy something from eBay, although these coupons are only valid for 30 days.
What’s your take on eBay’s new Best Price Guarantee? Let us know what you think by commenting below or on Facebook.
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