You May Never Lose a Bag Again on This Airline

A major airline has rolled out a new mobile app that shows travelers exactly where their luggage was last scanned.

You May Never Lose a Bag Again on This Airline Photo by ImYanis /

Delta passengers will have one less thing to worry about during their holiday travels this year. Now, they can quickly find out whether their luggage made it onto the right plane.

The major carrier recently announced that its Fly Delta mobile app now has a map that shows travelers exactly where their luggage was last scanned, allowing them to follow their bag’s journey.

This makes Delta the first airline to offer such information to travelers, according to Bill Lentsch, senior vice president for Airline Operations and Airport Customer Service.

Here’s how Delta describe the new app feature:

When a customer wants to see the location of their bag on the map, the display starts by showing a zoomed-out map of the U.S. as the bag travels from one airport to the next. The map then automatically zooms to airport view and users can follow their bag along its journey via pins, with the last known location identified by a suitcase icon. Tapping any of the pins or the icon will provide additional text information about the location of the bag. …

Push notifications will sync with the app later this year and offer Delta customers down-to-the-minute updates on their checked baggage.

This information is made possible by Delta’s launch of radio frequency identification (RFID) bag tags and RFID tracking technology, which the airline also describes as an industry first.

The RFID technology is now available at all of Delta’s U.S. stations and will become available at international stations “in the coming months,” according to the airline.

The Fly Delta app is available for iPhone, iPad and Android mobile devices.

For more ways to take the stress out of holiday travel this year, check out “3 Simple Rules to Avoid Getting Sick While Traveling.”

What’s your take on this news? Would you want to see more airlines adopt this technology? Share your thoughts below or on Facebook.

Karla Bowsher
Karla Bowsher
I’m a freelance journalist and former newspaper reporter who has covered both personal and public finance. I've worked for a top 50 major metro daily and a community newspaper as well as ... More


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