Amazon Prime customers could start seeing money from a settlement payout as soon as today.
The Federal Trade Commission announced that Amazon will accelerate and expand payments to eligible consumers under a $2.5 billion settlement. The deal resolved allegations that Amazon enrolled millions of people in Prime without their consent and made cancellation difficult.
Under the September 2025 settlement, Amazon was required to provide up to $1.5 billion in refunds to affected consumers, in addition to a $1 billion civil penalty. As of September 2026, the FTC said Amazon had paid consumers more than $845 million.
A federal court approved revised measures to speed up and expand future refunds. The changes raise the maximum payment from $51 to $200 and make more customers eligible.
Who Qualifies for the New Payments?
Millions of additional customers who used between 11 and 20 Prime benefits during a one-year period are now eligible for automatic refunds. They were not included in earlier payment phases. The FTC says this round of payments starts Oct. 1, 2026.
Customers do not need to file a claim or submit paperwork to Amazon to receive future payments, according to the FTC.
How Will the Payments Arrive?
Eligible customers will receive their money electronically through Venmo or PayPal, or by mailed check. They do not need to respond to notices or complete forms.
How Much Could You Receive?
The original order provided refunds of up to $51 to customers who used fewer than 10 Prime benefits in a one-year period. Under the revised order, a customer who already accepted a payment may qualify for an additional $149, bringing the total to $200.
That supplemental round would begin by April 2027 if accepted payments do not reach the required threshold by February 2027, according to the FTC. The additional payments will also be automatic.
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