Eligible CVS customers have only a few more days to file a claim for money from a class-action settlement.
The company agreed to settle a class-action lawsuit alleging that CVS violated privacy laws by sharing user data from its website and application with advertising company Criteo. CVS and Criteo denied any wrongdoing.
In a previous statement, Amy Thibault, a CVS spokesperson, said: “We stand by our privacy practices and believe they comply with applicable laws. The settlement resolves claims based on legal theories that challenge common online industry practices.”
As a result of the settlement, many CVS customers are eligible for money from the payout. But affected customers only have a few days to file claims – the deadline is Nov. 16. The settlement is awaiting final court approval.
Here’s what to know about the settlement and how to file a claim.
Who Is Eligible for Money in the CVS Settlement?
Only those in the United States who accessed either CVS’ online platforms before July 27 are eligible for money from the settlement. Specifically, it applies to anyone who accessed one of the following:
- CVS.com
- CVShealth.com
- CVS mobile app
Anyone with questions about the settlement or their eligibility can call (888) 654-1271 or email [email protected].
How to File a Claim
Eligible CVS customers can submit their claim online on the settlement website.
Physical claim forms, which are available to download on the settlement website, can also be mailed to the following address:
CVS Digital Privacy Settlementc/o Settlement AdministratorP.O. Box 1110Costa Mesa, CA 92628
Claim forms must be submitted online or postmarked by Nov. 16.
How Much Money Can You Get?
Customers will get between $5-$10 from the settlement, depending on whether or not they submit documentation of their use of the CVS websites or app.
Those who submit a claim without documentation of their use of the CVS websites or app can get up to $5. Customers who submit proof can get up to $10.
When Will the Money Be Sent?
If the settlement is approved, class members who submitted a valid claim will receive their payment 120 days after the settlement has been approved and any appeals process is complete. An approval hearing for the settlement is scheduled for Dec. 1.
Payments can be sent via PayPal, Venmo, Zelle or check, and all checks will expire 180 days after they are issued, according to the settlement website.
Melina Khan is a national trending reporter for USA TODAY. Keep up with her on Instagram @bymelinakhan and TikTok @melina.khan2.
Reporting by Melina Khan, USA TODAY / USA TODAY
USA TODAY Network via Reuters Connect

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