14 Service Providers Most Likely to Lower Your Bill If You Ask

Photo by Atstock Productions / Shutterstock.com

Feeling sticker shock every time a phone, cable or internet bill arrives? Depending on which company provides the service, lower rates may be just a phone call away.

Earlier this year, LendEDU analyzed data from Truebill, a personal finance tracker, budget planner and bill reminder app that helps people manage their subscriptions, to determine which service providers are most likely to drop their prices if asked.

The bad news is that if you use T-Mobile, you’re unlikely to get a price break. T-Mobile customers had a 10% to 19% success rate when trying to negotiate down their bills. LendEDU says that’s “far and away the lowest success rate” of the 17 service providers included in the analysis.

However, you’ll have better luck with the following 14 service providers, which had the highest negotiation success rates:

  • SiriusXM: 80% of customers, or more, are successful in negotiating down their bill with this company, LendEDU’s analysis found.
  • Suddenlink: 80% or more
  • CenturyLink: 80% or more
  • Dish Network: 80% or more
  • Optimum Cable Vision: 70%-79%
  • Sprint Wireless: 70%-79%
  • ADT Security: 70%-79%
  • DirecTV: 70%-79%
  • AT&T: 60%-69%
  • Cox Communications: 60%-69%
  • Verizon Wireless: 60%-69%
  • Frontier: 50%-59%
  • Charter Spectrum: 50%-59%
  • RCN: 50%-59%

So, how much money do you stand to save by asking a service provider for a better rate?

For 16 of the 17 companies included in LendEDU’s analysis, customers received 10% to 29% in savings, on average. However, SiriusXM was willing to drop prices by an average of 40% or more for those who asked.

How to negotiate your bills

When it comes to this method of lowering bills, you have two options: Negotiate them yourself, or use a service that will do the negotiating for you.

Negotiating yourself is technically as simple as picking up the phone and asking for a lower rate. Companies may be more likely to do so if, as leverage, you mention that you’re thinking of canceling their service or that you’ve received a better offer from a competitor.

If you’d rather not make those calls, you could enlist the help of a third-party service such as Trim or BillCutterz. These services do all the negotiating on your behalf. If they succeed, they take a cut of the money they save you.

You can read more about Trim in “This Tool Makes It Easy to Slash Bills and Build Savings.”

Have you ever successfully negotiated lower rates? Tell us how much you saved and how you did it in the comments below or on our Facebook page.

How to find cheaper car insurance in minutes

Getting a better deal on car insurance doesn't have to be hard. You can have The Zebra, an insurance comparison site compare quotes in just a few minutes and find you the best rates. Consumers save an average of $368 per year, according to the site, so if you're ready to secure your new rate, get started now.

Disclosure: The information you read here is always objective. However, we sometimes receive compensation when you click links within our stories.

7 Ways to Save Even More at Dollar Stores
7 Ways to Save Even More at Dollar Stores

Yes, it’s possible to pay less than a buck for items from a dollar store. Here’s how.

7 Things You Should Buy at Estate Sales
7 Things You Should Buy at Estate Sales

Here’s what an experienced estate sale shopper considers a great find.

14 Uses for WD-40 That Save Money, Time or Headaches
14 Uses for WD-40 That Save Money, Time or Headaches

WD-40 is handy in a lot more situations than you likely realize.

View this page without ads

Help us produce more money-saving articles and videos by subscribing to a membership.

Get Started

Add a Comment

Our Policy: We welcome relevant and respectful comments in order to foster healthy and informative discussions. All other comments may be removed. Comments with links are automatically held for moderation.