20 Companies That Hire for Remote Customer Service Jobs

Customer service representative
fizkes / Shutterstock.com

Editor's Note: This story originally appeared on FlexJobs.com.

Customer service is one of the most popular work-from-home job categories on FlexJobs, and it’s easy to see why. Most customer service jobs can be performed from home, using an internet-connected computer and various communication tools to support customers and collaborate with team members.

So, which companies hire for remote, work-from-home customer service jobs? Simply put, a lot of them! These roles can be found in virtually every industry, as all organizations have customers and clients they need to support.

From full-time and part-time customer service jobs to entry-level customer service jobs and more advanced positions, these companies that offer work-from-home customer service jobs are hiring now.

1. Afni

woman working from home
metamorworks / Shutterstock.com

Afni is a global contact center company specializing in customer lifecycle solutions, including digital engagement, voice support, and comprehensive back-office processing.

Recent work-from-home customer service jobs:

  • Bilingual Spanish Representative
  • Customer Service Representative

2. CPM International

businessman wearing glasses and headset having virtual team meeting on his laptop
Ground Picture / Shutterstock.com

CPM International is a global sales outsourcing and brand experience agency that offers contact centers, field sales, creative commerce, digital innovations, experiential marketing, and data sources.

Recent remote, work-from-home customer service jobs:

  • Customer Service Representative for the Swedish Market
  • Technical Support Agent for the Italian Market

3. Fidelity Investments

Fidelity Investments sign and building
Poetra.RH / Shutterstock.com

Fidelity Investments is a financial services corporation specializing in investment management, retirement planning, and wealth management and serves more than 45 million individual investors.

Recent remote customer service jobs:

  • Customer Support Representative
  • Financial Representative

4. GetInsured

GetInsured Sign
Tada Images / Shutterstock.com

GetInsured is a health insurance broker offering a consumer website and corporate business services that combine insurance information with user-friendly tools to help individuals and company employees compare policies.

Recent remote customer service jobs:

  • Customer Service Representative
  • Remote Customer Service Representative

5. Huntington National Bank

Huntington National Bank sign
Jonathan Weiss / Shutterstock.com

Huntington National Bank is a regionally based bank holding company that serves midwestern communities with banking and financial services for consumers and businesses of all sizes.

Recent remote customer service jobs:

  • Area Customer Experience Specialist
  • Customer Experience Banker

6. InnoSource, Inc.

Man working from home using headset.
Face Stock / Shutterstock.com

InnoSource specializes in contract staffing for technical support and contact centers, as well as on-site outsourcing, managed services for business departments, and customized data solutions that include data collection, organization, reporting, dashboard creation, and process optimization.

Recent remote customer service jobs:

  • Bilingual Customer Service Specialist
  • Customer Service Representative, Call Center Representative

7. Insight Global

Woman working from home using headset.
VAKS-Stock Agency / Shutterstock.com

Insight Global (IG) offers enhanced staffing, placement staffing, and temporary-to-permanent staffing services, specializing in areas like accounting and finance, information technology, engineering, and government.

Recent remote customer service jobs:

  • Call Center Representative
  • Service Operations Specialist

8. Kelly

Kelly Services
IgorGolovniov / Shutterstock.com

Kelly is a staffing and workforce solutions company that provides recruiting, outsourcing, and consulting services across multiple industries and connects skilled workers with top businesses and Fortune 100 companies.

Recent remote customer service jobs:

  • Customer Care ~ Call Center Representative
  • Customer Service Representative

9. Maximus

Work from home
Monkey Business Images / Shutterstock.com

Maximus partners with governments worldwide to deliver, administer, and enhance health and human service programs, including Medicaid, Medicare, and welfare-to-work initiatives.

Recent work-from-home customer service jobs:

  • Bilingual Customer Service Representatives
  • Customer Service Representative

10. Modivcare

Happy remote worker
fizkes / Shutterstock.com

Modivcare aims to help close healthcare equity gaps by working with payers, providers, and community partners to deliver healthcare technology and services, from nonemergency medical transportation to meal deliveries.

Recent remote customer service jobs:

  • Customer Service Representative

11. Omni Interactions

Young man wearing a headset working at a laptop
Pixel-Shot / Shutterstock.com

Omni Interactions provides virtual customer contact solutions and business transformation services for Fortune 500 companies, leveraging the gig economy to enhance customer support outcomes.

Recent work-from-home customer service jobs:

  • Customer Service Representative
  • Spanish Bilingual Customer Service Representative

12. Premera Blue Cross

Man working from home using headset.
goodluz / Shutterstock.com

Premera Blue Cross offers health plans to more than 2 million people across the Pacific Northwest region of the United States, including individuals, families, and Fortune 100 employer groups.

Recent remote customer service jobs:

  • Call Center Analyst
  • Manager, Contact Center Quality

13. RateHawk

Man making a call on a headset.
insta_photos / Shutterstock.com

RateHawk is a B2B online platform providing travel booking solutions for professionals, offering real-time access to over 2 million hotel properties worldwide.

Recent work-from-home customer service jobs:

  • Local Support Specialist
  • Technical Optimisation and Support Specialist

14. Samsara

Samsara logo on phone
Piotr Swat / Shutterstock.com

Samsara is a tech company that provides a Connected Operations Cloud to help industries use data to improve efficiency, safety, and sustainability.

Recent remote customer service jobs:

  • Customer Success Operations and Strategy Manager
  • Customer Support Specialist

15. SupportYourApp

A young woman in a work-from-home chat job uses a webcam and headset to help customers
fizkes / Shutterstock.com

SupportYourApp is a multinational company and an industry leader in premium outsourced customer support that provides tech companies with reliable, cost-effective services.

Recent remote customer service jobs:

  • Fluent Dutch – Customer Support Consultant
  • Fluent English, B2B, Technical Customer Support Specialist

16. Sutherland

Woman working from home.
Ground Picture / Shutterstock.com

Sutherland is a global process transformation company that combines design thinking and data analytics to assist clients across industries in realizing their potential through improved and automated customer experiences.

Recent remote, work-from-home customer service jobs:

  • Bilingual Customer Support Specialist
  • Customer Service and Sales Specialist, German Speaking

17. Teleperformance

Older woman on phone, with computer
goodluz / Shutterstock.com

Teleperformance offers outsourced, omnichannel customer experience management that includes customer acquisition, analytics, back-office, customer care, technical support, digital solutions, and other specialized services to ensure positive customer interactions.

Recent remote customer service jobs:

  • Customer Service Representative
  • Healthcare Customer Service Representative

18. UnitedHealth Group

UnitedHealth Group logo displayed on smartphone
Piotr Swat / Shutterstock.com

UnitedHealth Group is a health care and well-being company focused on improving health outcomes for millions of people. The company leads a connected team that aims to make health care better for all.

Recent remote, work-from-home customer service jobs:

  • Customer Service Manager
  • Customer Service Representative

19. Veeva

Veeva
Michael Vi / Shutterstock.com

Veeva Systems is a provider of cloud-based software and services to the life sciences industry, including pharma and biotech, consumer health, and animal health.

Recent remote customer service jobs:

  • Customer Success Manager
  • Technical Customer Service Associate

20. Zscaler

Woman on work from home video conference.
Prostock-studio / Shutterstock.com

Zscaler helps leading organizations in 180+ countries securely transform their networks and applications for a mobile and cloud-first world. The company operates on the world’s largest cloud security platform to protect thousands of government agencies and enterprises from data loss and cyberattacks.

Recent remote customer service jobs:

  • People Services Specialist
  • Senior Customer Advocacy Manager
 

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