These Airlines Are Most Likely to Lose (or Otherwise Mishandle) Your Bags

Photo (cc) by hoyasmeg

It’s a great feeling to deplane and leave the baggage claim area shortly afterward with your luggage in hand. Unfortunately, that’s not always the reality. So, which airlines are losing (or otherwise mishandling) your luggage?

According to a new air travel report from the U.S. Department of Transportation, some airlines are worse offenders than others. The report about mishandled bags, which includes lost, damaged, delayed or pilfered luggage, looked at 14 major U.S. carriers from January to October this year.

There were 1.6 million claims about mishandled bags filed in those nine months.

Envoy Air is the worst offender, mishandling about nine bags per 1,000 passengers, while Southwest, American and United mishandled closer to four bags per 1,000 passengers, according to The Washington Post.

But the report’s rates of mishandled bags don’t give you a complete picture. “The government computes the mishandling rates by pitting lost luggage against all enplaned passengers — not merely those who checked in luggage,” the Post reported.

Here are the eight airlines most likely to lose or otherwise mishandle your luggage:

  1. Envoy Air — 8.82 mishandled luggage reports per 1,000 passengers.
  2. ExpressJet — 5.82.
  3. AirTran — 4.81.
  4. SkyWest — 4.78.
  5. Southwest — 4.27.
  6. American — 3.84.
  7. United — 3.68.
  8. US Airways — 3.65

Of the 14 major domestic carriers, Virgin America (0.97), Frontier Airlines (1.78) and JetBlue (2.08) had the lowest incidence of mishandled bags.

“It’s worth adding that Envoy Airlines, previously known as American Eagle Airlines, and a subsidiary of American Airlines, was also the least punctual airline of 2014,” Quartz said.

I’ve experienced significant luggage delays three times. My worst experience was on my honeymoon. My husband and I arrived in Maui in sweats because we’d left Montana early on a May morning, when it was still cold. We thought we’d be able to change clothes quickly once we arrived so we could go out and enjoy the beach.

Instead we ended up at a store shopping for more weather-appropriate clothing. Fortunately, our bags arrived the next day.

What’s your worst lost/delayed luggage story? Share your comments below or on our Facebook page.

Disclosure: The information you read here is always objective. However, we sometimes receive compensation when you click links within our stories.

Read Next
15 Things You Should Always Buy at Yard Sales
15 Things You Should Always Buy at Yard Sales

You can save a ton of money — especially if you spot any of these items.

These Are the 10 Worst Cars for Depreciation
These Are the 10 Worst Cars for Depreciation

Two types of vehicles are especially likely to see steep plunges in value.

What Is Umbrella Insurance, and Do I Need It?
What Is Umbrella Insurance, and Do I Need It?

Umbrella insurance picks up where other policies leave off. Here’s how to know if you need it.

The 10 Best Outdoor Home Upgrades for Your Money
The 10 Best Outdoor Home Upgrades for Your Money

There’s still time this summer to make improvements to the exterior of your home. These offer the best payback.

7 Income Tax Breaks That Retirees Often Overlook
7 Income Tax Breaks That Retirees Often Overlook

Did you realize all these tax credits and deductions exist — or that they apply to retirees?

View this page without ads

Help us produce more money-saving articles and videos by subscribing to a membership.

Get Started

Most Popular
7 Kirkland Signature Items to Avoid at Costco
7 Kirkland Signature Items to Avoid at Costco

Even if it seems you save a bundle buying Costco’s Kirkland Signature brand products, they may not be the bargain they appear to be.

How to Buy Gas At Costco Without a Membership
How to Buy Gas At Costco Without a Membership

The warehouse club often has some of the cheapest gas in town. Here’s how you can get it as a nonmember.

10 Things to Stop Buying If You Want a Clutter-Free Home
10 Things to Stop Buying If You Want a Clutter-Free Home

If you like to keep things simple, avoid these purchases.

A Simple Way to Silence Robocalls Today
A Simple Way to Silence Robocalls Today

A few steps can keep your phone from ringing when a spammer calls.

If You Find This Thrift Shopping, Buy It
If You Find This Thrift Shopping, Buy It

This iconic dinnerware is prized for everyday use as well as reselling for profit.

This Company Makes the Best Tires in America
This Company Makes the Best Tires in America

Driver satisfaction with tires is at an all-time high, but one brand stands out.

7 Home Improvements That Cost a Lot More in 2021
7 Home Improvements That Cost a Lot More in 2021

These projects will take a bigger bite out of your budget than in the recent past.

This Health Issue Can Hint at Dementia Years in Advance
This Health Issue Can Hint at Dementia Years in Advance

One type of pain is especially associated with cognitive decline.

Can I Switch to Spousal Social Security Benefits When My Ex Dies?
Can I Switch to Spousal Social Security Benefits When My Ex Dies?

Knowing when to claim can help you maximize benefits.

Medicare Will Not Cover These 6 Medical Costs
Medicare Will Not Cover These 6 Medical Costs

Don’t let these health care expenses catch you off guard in retirement.

Beware This Hidden Ingredient in Rotisserie Chicken
Beware This Hidden Ingredient in Rotisserie Chicken

Something foul may lurk in those delicious, ready-to-eat birds.

8 Things You Should Always Buy on Amazon
8 Things You Should Always Buy on Amazon

The giant retailer shines when it comes to these things, from basics to hard-to-find specialty goods.

5 Ways to Get Amazon Prime for Free
5 Ways to Get Amazon Prime for Free

Hesitant to drop $119 a year on an Amazon Prime membership? Here’s how to get it for free.

5 Ways to Fill Your Pantry With Free Food
5 Ways to Fill Your Pantry With Free Food

Anyone can take advantage of these resources.

Never Buy These 10 Things on Amazon
Never Buy These 10 Things on Amazon

Just because you can purchase something on Amazon doesn’t mean that you should.

7 Big Purchases You Should Never Make
7 Big Purchases You Should Never Make

Sometimes a big-ticket purchase is nothing more than a big waste of money.

5 States With the Worst Health Care for Retirees
5 States With the Worst Health Care for Retirees

All of these states are located in the same region of the nation.

3 Ways to Get Microsoft Office for Free
3 Ways to Get Microsoft Office for Free

With a little ingenuity, you can cut Office costs to zero.

5 Products You Should Never Buy Generic
5 Products You Should Never Buy Generic

Sometimes the brand-name version is clearly superior.

View More Articles

View this page without ads

Help us produce more money-saving articles and videos by subscribing to a membership.

Get Started

Add a Comment

Our Policy: We welcome relevant and respectful comments in order to foster healthy and informative discussions. All other comments may be removed. Comments with links are automatically held for moderation.