What You Must Know About the New Medicare Card You Will Get Soon

This news offers a lesson that anyone with any type of health insurance should heed. Find out why.

What You Must Know About the New Medicare Card You Will Get Soon Photo by Africa Studio / Shutterstock.com

Every Medicare beneficiary will receive a new identification number and card soon.

The measure is part of an effort to help protect beneficiaries from identity fraud, according to Medicare, a federal health insurance program primarily for folks ages 65 and older.

Currently, Medicare identification numbers are based on Social Security numbers. As the Medicare program tells beneficiaries:

“Fraudsters are always looking for ways to get your Social Security number, so we’re removing Social Security numbers from all Medicare cards to make them safer. Your new card will have a new Medicare number that’s unique to you.”

This announcement isn’t just one for seniors to note, however. Health care fraud can happen to anyone. So, you should safeguard your health insurance card, regardless of whether you’re insured under Medicare.

What seniors need to know about their new Medicare cards

If you’re wondering what the new cards will look like, the Medicare program provides this example:

Medicare card

Now, there are some basic facts every Medicare beneficiary should know about their new cards. These IDs:

  • Are free. So, there is no cost to beneficiaries.
  • Will be mailed out beginning in April.
  • Will be mailed automatically. So, beneficiaries don’t need to do anything to ensure they are issued a new card.
  • Will be mailed to the beneficiary addresses on file with the Social Security Administration. So, beneficiaries who need to update that address should log into their SSA.gov accounts.
  • Have no bearing on beneficiaries’ coverage or benefits. So, coverage and benefits will not change in connection with the new IDs.

Once you receive your new card, the Medicare program advises that you take three important steps:

  1. Destroy your old Medicare card right away.
  2. Use your new card. Doctors, other health care providers and plans approved by Medicare know that Medicare is replacing the old cards. They are ready to accept your new card when you need care.
  3. Beware of people contacting you about your new Medicare card and asking you for your Medicare number, personal information or to pay a fee for your new card. Treat your Medicare number like you treat your Social Security or credit card numbers. Remember, Medicare will never contact you uninvited to ask for your personal information.

Tip No. 3 touches on an important point: You still must safeguard your new Medicare number and card. That’s because receiving a new ID number or card is not enough in itself to prevent fraud.

Medicare numbers will no longer give away Social Security numbers, which may help prevent fraud. But Medicare numbers will still be unique identifiers, which means they’re still useful to thieves.

What everyone should know about health care fraud

Medicare beneficiaries are not the only folks who should safeguard their health insurance information. The FBI advises everyone to do so, explaining:

“Make sure there is a legitimate reason to provide your insurance card or insurance information to others, and be especially vigilant if your information is requested when services are offered for free, or any offers are made during telemarketing calls.”

According to the FBI, health care fraud costs the country tens of billions of dollars every year. And that’s not even counting any harm that fraudsters cause to the patients whose data they use to commit fraud.

Besides safeguarding sensitive data, you can fight health care fraud by monitoring certain health care documents — just as you (hopefully) monitor financial statements for financial fraud. That way, if you are ever victimized, you will catch it and can report it sooner than later.

In health care fraud, one such document is known as an explanation of benefits, or EOB. The FBI explains:

“One of the most effective ways to determine if insurance information is being used without your knowledge is to review the explanation of benefits forms sent from your insurance company. These forms list the services and supplies supposedly provided to patients from medical providers. If any billings are suspect, immediately contact the insurance company.”

You may also wish to request a copy of your file from medical consumer reporting companies like MIB and Milliman IntelliScript. They track your medical data — just as credit reporting companies like Equifax, Experian and TransUnion track your credit data. We explain this in detail in “Why Freezing Your Credit Won’t Fully Protect You After the Equifax Breach.”

What’s your take on this news? Share your thoughts below or over on our Facebook page.

Karla Bowsher
Karla Bowsher
I’m a freelance journalist and former newspaper reporter who has covered both personal and public finance. I've worked for a top 50 major metro daily and a community newspaper as well as ... More

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