Author: Christopher Elliott
Christopher Elliott on February 22, 2019
There are ways to get into a better seat without having to sell your soul to the airline or take out a second mortgage.
Christopher Elliott on May 10, 2018
If you take more than two trips in 2018, you could save money by choosing an annual travel policy instead of insuring each trip separately.
Christopher Elliott on January 8, 2017
The cost of calls and data from foreign soil can be astronomical costs unless you have a plan in place. Don’t be caught by surprise.
Christopher Elliott on November 30, 2016
These influential and little-regulated institutions operate in seemingly mysterious ways, prompting a steady flow of consumer complaints.
Christopher Elliott on November 15, 2016
Giving plastic cards is convenient, but is it really better than just writing a check? (Retailers hope you think so.)
Christopher Elliott on November 3, 2016
The proposed deal — for a whopping $84.5 billion — raises fears of monopolistic behavior, which usually means the customer will pay.
Christopher Elliott on October 18, 2016
After the company recalled its high-end Galaxy Note 7 because the device had a tendency to burst into flame, here’s what Samsung is doing for aggrieved customers (and why it should do more).
Christopher Elliott on October 10, 2016
Proposed bill goes after deceptive third-party hotel booking practices, but where is legislation to address the real problems, like resort fees?
Christopher Elliott on October 3, 2016
Motorists are astonished at how much rental companies are adding on to their bills for this “convenience.” Here’s what you need to know.
Christopher Elliott on August 24, 2016
Whether you’re scrambling to pull together a Labor Day road trip, pondering a winter getaway or a European journey, here are useful pieces of wisdom.
Christopher Elliott on August 18, 2016
What the airlines and passengers can learn from airline system meltdowns like this one — because more are likely.
Christopher Elliott on August 11, 2016
You have your rewards programs, but do you understand them? Can you redeem your rewards easily? If not, this is your moment to help make a change.
Christopher Elliott on August 2, 2016
A practice called “dimming” — which stems from conflicts between hotels and booking sites — may prevent you from seeing the best deals.
Christopher Elliott on June 28, 2016
Hotel and resort fees have grown aggressively in recent years, sparking a new challenge. Will lawmakers succeed in reining in deceptive pricing practices?
Christopher Elliott on April 20, 2016
American, Delta and United Airlines just changed how they charge for trips to several cities — and it can cost customers a bundle. The airlines say they merely closed a loophole, but critics are crying foul.
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