Bank of America Mortgage Nightmare

His mother died, and he had to deal with the creditors who didn’t get it. Literally – one lost three death certificates.

Bank of America Mortgage Nightmare Photo (cc) by ricardodiaz11

The Consumerist has the horrible story of Matt, a college student who lost his mom in October and has spent two months arguing with Bank of America over her mortgage. This paragraph sums it up…

By Matt’s total, that brings the total to 6 lost documents, one Cease & Desist order, a misplaced (or fictionally named) branch manager, and 8 weeks that should have been spent mourning his loss rather than re-sending the same paperwork over and over.

But read the whole thing. It’s amazingly bad.

Brandon Ballenger
Brandon Ballenger @btballenger
I'm a 27-year-old freelance journalist living in South Florida. If I'm not writing, I'm playing video games or at the beach. My favorite spice is oregano, and I thought you should know. ... More

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