The latest Microsoft operating system is drawing fire from computer users, who complain about technical problems, including being relentlessly badgered to install updates.
Windows 10 has caused users “nothing but problems,” writes Andrew Laughlin, a senior researcher in the technology department of British-based consumer group Which?
Laughlin says the charity has received “well over” 1,000 complaints about Windows 10, which was launched in July 2015. Users say they are endlessly harassed to update the software — and that when they decline to do so, Windows 10 installs the updates without permission. Laughlin writes:
Once installed, it caused various problems, including printers, Wi-Fi cards and speakers no longer working with their PC; or instances of lost files and email accounts no longer syncing.
Some users say the problems are so disruptive that they have had to pay someone to fix their computers.
Which? says it is “calling on Microsoft to do better.” It notes that Microsoft is offering free customer support to people affected by Windows 10 problems, but says many computer users report difficulties reaching Microsoft.
Others who have experienced glitches thought the problem was with their computer — and not the software — and mistakenly brought their computers to a repair shop.
If you are having issues with Windows 10, you can contact Microsoft at its website. You can also visit the website to find more information on ways to get help via phone or at a Microsoft store.
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