A Simple Way to Use Your Voice to Check Bank or Credit Card Balances

Alexa
Photo by Zapp2Photo / Shutterstock.com

The intelligent personal assistant Alexa can place an Amazon.com order for you, tell you the weather forecast for your area or play a trivia game with you — all at the sound of your voice. She might even be able to disclose your bank account or credit card balance, among other financial information.

Several financial institutions now have developed technology that lets customers check up on accounts by simply asking an Alexa device.

What is Alexa?

Alexa is what’s known as an intelligent personal assistant — just like Apple’s Siri, for example. Alexa comes with Amazon’s compatible “smart” devices, most notably the hands-free Echo devices:

Amazon describes Alexa as the “brain” behind these devices. The company continues:

“Using Alexa is as simple as asking a question. Just ask to play music, read the news, control your smart home, tell a joke, and more — Alexa will respond instantly. Whether you are at home or on the go, Alexa is designed to make your life easier by letting you voice-control your world.”

Financial institutions with ‘skills’

A “skill” is Amazon’s term for a capability of Alexa. So Alexa’s “Capital One skill,” for example, refers to Alexa’s ability to provide information to Capital One customers.

Capital One is among the several major financial institutions that now offer Alexa skills:

Additionally, USAA is currently piloting an Alexa skill. The pilot is open to banking customers until late September.

Insurer Geico and Maine’s Town & Country Federal Credit Union also have Alexa skills that enable customers to check account balances at the sound of the customer’s voice.

Using Alexa skills

Activating an Alexa skill is as simple as saying “enable [skill name] skill” — for example, “enable Capital One skill” — to an Alexa-powered device. USAA’s pilot skill is an exception, as you must first sign up for the pilot at the USAA labs webpage. You will be asked to enable cookies if you haven’t done so.

Before you first use the skill of a financial institution like those mentioned in this article, you’ll also need to link your financial account to your Alexa device.

After that, you’re set. Simply ask the right question. Visit a particular Alexa skill’s Amazon webpage — like the links in the prior section of this article — to learn which questions it enables you to ask.

When using USAA’s skill, for example, you can ask Alexa questions like:

  • “Alexa, how much money do I have?” (Example answer: “You have a total of $2,618.51 in your two bank accounts.”)
  • “Alexa, how much do I have in my checking account?” (Example answer: “You have $1,809.97 in your classic checking account.”)

Do you use an intelligent personal assistant to access financial info at the sound of your voice? Tell us about your experience below or over on our Facebook page.

Disclosure: The information you read here is always objective. However, we sometimes receive compensation when you click links within our stories.

Read Next
36 Things That Will Be Obsolete Soon
36 Things That Will Be Obsolete Soon

The writing is on the wall for dozens of things we have grown up with.

10 Times You’re Right to Be a Cheapskate
10 Times You’re Right to Be a Cheapskate

Clever shoppers can save money without sacrificing quality. Here is how to do it.

Marooned at Home? Earn Some Cash Playing on Your Computer
Marooned at Home? Earn Some Cash Playing on Your Computer

Earn cash by reading emails, taking surveys, playing games, shopping and signing up for offers through this website.

Grow Your Savings in 2020 With These 5 Tricks
Grow Your Savings in 2020 With These 5 Tricks

Saving money doesn’t have to be painful. Here are some ways to game yourself into stashing more cash.

How to Get the Best Possible Deal on Car Insurance
How to Get the Best Possible Deal on Car Insurance

This is the last article on understanding and shopping for car insurance that you’ll ever need.

View this page without ads

Help us produce more money-saving articles and videos by subscribing to a membership.

Get Started

Most Popular
7 Kirkland Signature Items to Avoid at Costco
7 Kirkland Signature Items to Avoid at Costco

Even if it seems you save a bundle buying Costco’s Kirkland Signature brand products, they may not be the bargain they appear to be.

8 Tips for Retiring Comfortably on Social Security Alone
8 Tips for Retiring Comfortably on Social Security Alone

It’s never too early to start learning how to live well while living on less.

Am I Eligible for My Mother’s Social Security Benefit?
Am I Eligible for My Mother’s Social Security Benefit?

Can an adult daughter tap into her late mother’s benefit?

The Next 5 Groups Who Will Get the COVID-19 Vaccine
The Next 5 Groups Who Will Get the COVID-19 Vaccine

The CDC has unveiled a schedule that likely will determine who gets the next doses.

11 Generic Products You Should Buy at Costco
11 Generic Products You Should Buy at Costco

Not all generics are worthwhile, but these are among the best from Costco’s Kirkland Signature brand.

9 Things You’ll Never See at Costco Again
9 Things You’ll Never See at Costco Again

The warehouse store offers an enormous selection, but these products aren’t coming back.

3 Ways to Get Microsoft Office for Free
3 Ways to Get Microsoft Office for Free

With a little ingenuity, you can cut Office costs to zero.

This Surprise Factor Can Raise Your Risk of Dementia
This Surprise Factor Can Raise Your Risk of Dementia

Nearly half of U.S. residents may face this threat.

Organize Your Home With These 10 Thrift Store Finds
Organize Your Home With These 10 Thrift Store Finds

Resolve to be clutter-free in 2021 with these secondhand purchases.

This Gas Station Scam Is Victimizing More Drivers
This Gas Station Scam Is Victimizing More Drivers

For the second straight year, a growing number of Americans believe they’ve fallen prey to this scam.

11 Laws You Could Be Breaking Without Knowing It
11 Laws You Could Be Breaking Without Knowing It

Seriously? Fibbing about the weather is a crime? This and other little-known legal traps await the unwary.

These Are the 3 Best Used Cars You Can Buy
These Are the 3 Best Used Cars You Can Buy

These vehicles boast reliability, safety and long-lasting value.

6 Legal Documents Retirees Need — but Don’t Have
6 Legal Documents Retirees Need — but Don’t Have

Few retirees have all of these documents that are crucial to their golden years — especially during a pandemic.

13 Things Seniors Can Get for Free — or Almost Free
13 Things Seniors Can Get for Free — or Almost Free

There are many ways to get cheap or free services and goods after reaching a certain age.

Internet Providers Can’t Charge You for This Anymore
Internet Providers Can’t Charge You for This Anymore

Starting this month, your ISP no longer can bill you for this fee.

Can a Divorced Widow Claim Her First Husband’s Social Security Benefits?
Can a Divorced Widow Claim Her First Husband’s Social Security Benefits?

The rules are complicated when it comes to eligibility for survivors benefits.

9 Small Expenses That Are Bleeding Your Budget Dry
9 Small Expenses That Are Bleeding Your Budget Dry

Keep more of future paychecks by eliminating these budget-busting unnecessary expenses.

15 Painless Ways You Can Cut Costs in 2021
15 Painless Ways You Can Cut Costs in 2021

Follow these tips to save, so you’ll have money for things that really matter.

11 Huge Retirement Costs That Are Often Overlooked
11 Huge Retirement Costs That Are Often Overlooked

Does your retirement budget account for all of these costs?

View More Articles

View this page without ads

Help us produce more money-saving articles and videos by subscribing to a membership.

Get Started

Add a Comment

Our Policy: We welcome relevant and respectful comments in order to foster healthy and informative discussions. All other comments may be removed. Comments with links are automatically held for moderation.