Over two million consumers could be receiving payments from the Federal Trade Commission following a complaint that alleged a cash advance app misled consumers.
Cleo AI, a self-branded “AI financial assistant,” is at the center of the FTC refund.
The agency alleges Cleo AI levied “deceptive claims about the amounts and timing of available cash advances,” in addition to having a difficult-to-cancel subscription model.
How Much Is the Cleo AI Refund?
In total, the FTC is sending $15.8 million to over 2 million impacted customers.
Cleo AI agreed to pay $17 million in 2025 as a result of the FTC’s complaint.
Who Is Getting Cleo AI Refunds?
According to the FTC, payments are planned for 2,124,796 customers who paid for eligible instant cash advances.
How Do I Know If I’m Getting a Cleo AI Refund?
If you’re eligible for a refund, you will be contacted by Oct. 26, according to the FTC.
How Will I Get My Cleo AI Refund?
The payment will be sent via PayPal beginning Oct. 27 and should be redeemed by the recipient within 30 days.
How Do I Get Help With My Cleo AI Refund?
If you have questions, you can contact Rust Consulting Inc, the refund administrator, at 877-788-4958.
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