If you purchased tickets from Ticketmaster between 1999 and 2013, chances are good that the company owes you.
Under the settlement of a class-action lawsuit over ticket fees, Ticketmaster recently agreed to provide vouchers for free or discounted tickets to eligible past customers.
According to the lawsuit website, you qualify for those vouchers — collectively worth around $386 million — if you meet all of the following conditions:
- Bought tickets from Ticketmaster’s website from Oct. 21, 1999, through Feb. 27, 2013.
- Paid Ticketmaster for an order processing fee that was not refunded.
- Were a U.S. resident at the time.
Here’s what Ticketmaster has agreed to give these customers. All apply up to 17 claims:
- A $2.25 credit for each purchase during the 1999-2013 period. This can be applied to future ticket purchases.
- $5 million in free ticket vouchers — which will increase to $10 million, and possibly more, due to “tremendous initial interest.” These vouchers are good for free general admission tickets to eligible concerts, which are listed on Ticketmaster’s settlement website.
- A $5 UPS voucher for customers who purchased UPS delivery for tickets.
To find out how many vouchers have been made available to you, log in to your Ticketmaster account and, from the “My Account” page, select “Active Vouchers.”
To redeem a voucher, Ticketmaster’s directions state:
- Once ticket codes are made available to you in your Ticketmaster account (https://www.ticketmaster.com/member/vouchers), you may attempt to use the codes for redemption on this website. The ticket codes are available on a first come, first serve basis.
- Select an event from the list of eligible events displayed on this website and proceed through the purchase process. Note that codes for ticket vouchers can be used on eligible general admission tickets.
- On the Billing Page, during your transaction, look for a “Voucher Code” link and enter your code to receive your discount(s).
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