Sam’s Club is piloting a new program that allows shoppers to use their smartphones to scan goods inside the store and have them delivered to their doorstep.
Dubbed Scan & Ship, the program allows customers to scan certain merchandise they find in a Sam’s Club aisle that might not fit in their car’s trunk. Once they do so, they can place a direct-to-home order on the spot, and items will be sent to the shopper’s home or other location of choice.
In a press release, Sam’s Club says:
“Scan & Ship offers an immediate in-club solution for items that require large vehicles to transport such as playsets, patio furniture, mattresses, large TVs, grills, and more. It also gives members an opportunity to select alternate colors and sizes unavailable in the club.”
Sam’s Club says Scan & Ship purchases typically arrive at the shopper’s desired location within three to five business days.
Scan & Ship is integrated into the Scan & Go feature within the Sam’s Club app. That feature already lets customers use their smartphones to pay for purchases as they add the items to their shopping carts.
Three Sam’s Club locations are participating in the pilot program, CNBC reports. They are:
- A club in Murrieta, California
- A club in McKinney, Texas
- The Sam’s Club Now — a special store that the retailer describes as an innovation lab — in Dallas
Sam’s Club says the pilot program will gather feedback from members and give the retailer time to make changes in the app before the program is rolled out to additional stores.
However, if you do not want to wait, Sam’s Club also has launched a feature at all of its stores this month that gives customers the chance to try the new service, even if they don’t have the Sam’s Club app.
Instead, you simply can scan a QR code and key in a payment option when you are ready to purchase. You can do this up to three times. After that, you will get a message prompting you to download the Sam’s Club app.
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