Retail Business Is Booming in These Major American Cities

Woman getting a price match with her phone at retailer cashier
Gorodenkoff / Shutterstock.com

Editor's Note: This story originally appeared on Printastic.

Traditional retail has faced major headwinds over the past two decades, first driven by the rise of e-commerce and then accelerated by the COVID-19 pandemic.

As online shopping grew, physical retailers struggled to compete, leading to widespread closures of department stores, malls, and independent shops. The pandemic dealt a final blow to many, with lockdowns and shifting consumer habits forcing major chains like J.Crew, Neiman Marcus, and JCPenney into bankruptcy, while countless small businesses shut their doors.

Despite these challenges, recent trends suggest a rebound in physical retail. Some brands are expanding, consumer interest in in-person shopping is rising, and independent retailers are re-embracing storefronts.

However, retail demand varies across the U.S., with some regions experiencing a surge in new businesses while others continue to see declines.

This analysis by Printastic, a leading provider of custom signs and banners for businesses, highlights the cities with the fastest-growing retail sectors, offering insight into where demand for in-person shopping is rising. Learn more about the methodology at the end.

Here are the top major metro areas for retail business growth.

15. Los Angeles-Long Beach-Anaheim, CA

Long Beach, California
Idealphotographer / Shutterstock.com
  • Retail establishment growth (2020–2024): +5.8%
  • Retail employment growth (2020–2024): +6.0%
  • Change in retail establishments (2020–2024): +2,196
  • Change in retail employment (2020–2024): +30,688
  • Total retail establishments (2024): 40,240
  • Total retail employment (2024): 538,321

14. Jacksonville, FL

Jacksonville, Florida
Sean Pavone / Shutterstock.com
  • Retail establishment growth (2020–2024): +6.0%
  • Retail employment growth (2020–2024): +9.8%
  • Change in retail establishments (2020–2024): +327
  • Change in retail employment (2020–2024): +7,479
  • Total retail establishments (2024): 5,781
  • Total retail employment (2024): 83,646

13. Sacramento-Roseville-Folsom, CA

Shopping district in downtown Sacramento, California
f11photo / Shutterstock.com
  • Retail establishment growth (2020–2024): +6.7%
  • Retail employment growth (2020–2024): +3.9%
  • Change in retail establishments (2020–2024): +381
  • Change in retail employment (2020–2024): +3,637
  • Total retail establishments (2024): 6,106
  • Total retail employment (2024): 96,583

12. Phoenix-Mesa-Chandler, AZ

Downtown Phoenix Arizona
John Wollwerth / Shutterstock.com
  • Retail establishment growth (2020–2024): +6.9%
  • Retail employment growth (2020–2024): +8.3%
  • Change in retail establishments (2020–2024): +725
  • Change in retail employment (2020–2024): +18,756
  • Total retail establishments (2024): 11,283
  • Total retail employment (2024): 244,304

11. Tampa-St. Petersburg-Clearwater, FL

Ybor City, Tampa, Florida
VIAVAL TOURS / Shutterstock.com
  • Retail establishment growth (2020–2024): +7.0%
  • Retail employment growth (2020–2024): +8.5%
  • Change in retail establishments (2020–2024): +770
  • Change in retail employment (2020–2024): +12,644
  • Total retail establishments (2024): 11,799
  • Total retail employment (2024): 161,396

10. Austin-Round Rock-San Marcos, TX

Austin Texas
GSPhotography / Shutterstock.com
  • Retail establishment growth (2020–2024): +7.3%
  • Retail employment growth (2020–2024): +13.9%
  • Change in retail establishments (2020–2024): +434
  • Change in retail employment (2020–2024): +14,190
  • Total retail establishments (2024): 6,365
  • Total retail employment (2024): 116,458

9. Memphis, TN-MS-AR

Memphis Tennessee
Sean Pavone / Shutterstock.com
  • Retail establishment growth (2020–2024): +7.6%
  • Retail employment growth (2020–2024): -0.3%
  • Change in retail establishments (2020–2024): +317
  • Change in retail employment (2020–2024): -185
  • Total retail establishments (2024): 4,483
  • Total retail employment (2024): 61,416

8. Orlando-Kissimmee-Sanford, FL

Orlando, Florida
aphotostory / Shutterstock.com
  • Retail establishment growth (2020–2024): +8.2%
  • Retail employment growth (2020–2024): +10.5%
  • Change in retail establishments (2020–2024): +755
  • Change in retail employment (2020–2024): +14,342
  • Total retail establishments (2024): 9,976
  • Total retail employment (2024): 150,471

7. Louisville/Jefferson County, KY-IN

A historic district of Louisville, Kentucky
Philip Rozenski / Shutterstock.com
  • Retail establishment growth (2020–2024): +8.7%
  • Retail employment growth (2020–2024): +5.7%
  • Change in retail establishments (2020–2024): +380
  • Change in retail employment (2020–2024): +3,472
  • Total retail establishments (2024): 4,726
  • Total retail employment (2024): 64,857

6. Raleigh-Cary, NC

Raleigh, North Carolina
Sean Pavone / Shutterstock.com
  • Retail establishment growth (2020–2024): +9.7%
  • Retail employment growth (2020–2024): +7.9%
  • Change in retail establishments (2020–2024): +403
  • Change in retail employment (2020–2024): +5,379
  • Total retail establishments (2024): 4,564
  • Total retail employment (2024): 73,635

5. Charlotte-Concord-Gastonia, NC-SC

Charlotte North Carolina
Kevin Ruck / Shutterstock.com
  • Retail establishment growth (2020–2024): +9.8%
  • Retail employment growth (2020–2024): +10.5%
  • Change in retail establishments (2020–2024): +793
  • Change in retail employment (2020–2024): +12,833
  • Total retail establishments (2024): 8,866
  • Total retail employment (2024): 135,175

4. Salt Lake City-Murray, UT

Salt Lake City, Utah
f11photo / Shutterstock.com
  • Retail establishment growth (2020–2024): +10.2%
  • Retail employment growth (2020–2024): +3.8%
  • Change in retail establishments (2020–2024): +419
  • Change in retail employment (2020–2024): +2,720
  • Total retail establishments (2024): 4,517
  • Total retail employment (2024): 74,617

3. Riverside-San Bernardino-Ontario, CA

Ontario, California
Matt Gush / Shutterstock.com
  • Retail establishment growth (2020–2024): +10.2%
  • Retail employment growth (2020–2024): +9.3%
  • Change in retail establishments (2020–2024): +1,042
  • Change in retail employment (2020–2024): +15,301
  • Total retail establishments (2024): 11,248
  • Total retail employment (2024): 180,605

2. Atlanta-Sandy Springs-Roswell, GA

The Little Five Points district in Atlanta, Georgia
ESB Professional / Shutterstock.com
  • Retail establishment growth (2020–2024): +13.1%
  • Retail employment growth (2020–2024): +8.2%
  • Change in retail establishments (2020–2024): +2,232
  • Change in retail employment (2020–2024): +22,179
  • Total retail establishments (2024): 19,281
  • Total retail employment (2024): 291,990

1. Nashville-Davidson-Murfreesboro-Franklin, TN

Nashville, Tennessee
jdross75 / Shutterstock.com
  • Retail establishment growth (2020–2024): +19.2%
  • Retail employment growth (2020–2024): +9.7%
  • Change in retail establishments (2020–2024): +1,218
  • Change in retail employment (2020–2024): +9,215
  • Total retail establishments (2024): 7,550
  • Total retail employment (2024): 104,236

Methodology

Man studying data on his computer
Rawpixel.com / Shutterstock.com

This analysis is based on data from the U.S. Bureau of Labor Statistics Quarterly Census of Employment and Wages (QCEW).

To identify locations with the most retail business growth, researchers at Printastic calculated the percentage change in the number of retail business establishments between 2020 and 2024. Because Q4 2024 data has not yet been released, data from the first three quarters of each year was averaged.

In cases where two locations experienced the same percentage increase in retail establishments, the location with the larger percentage increase in retail employment over the same period was ranked higher.

Only metro areas with complete data for all six quarters were included. Connecticut metros were excluded due to county boundary changes.

 

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