Since the Consumer Financial Protection Bureau (CFPB) was formed in 2011, the federal agency has received more than 1.5 million complaints from consumers about financial products and services.
Within these complaints, the same companies are mentioned again and again.
In fact, when the U.S. Public Interest Research Group Education Fund recently analyzed 1.2 million complaints published in the CFPB’s database, the nonprofit found nearly half were filed against 10 companies. And when they broke down the complaints by state, the U.S. PIRG Education Fund found that 1 in 7 businesses garnered the greatest number of complaints in each state.
Here’s a closer look at the financial firms that upset the most people in each state, according to the U.S. PIRG Education Fund analysis.