4 Kitchen Cabinet Brands Earn High Marks From Homeowners

Couple with new kitchen cabinets
Photo by fizkes / Shutterstock.com

Dreaming of new kitchen cabinets? A brand sold at the nation’s largest home improvement store chain might be among your best options.

The American Woodmark brand, sold exclusively at Home Depot, earned the highest customer satisfaction rating in J.D. Power’s latest annual Kitchen Cabinets Satisfaction Study.

One of multiple brands of American Woodmark Corp., American Woodmark boasts made-to-order hardwood products that are assembled in the U.S., according to its website. In addition to the kitchen, the brand offers cabinetry for bathrooms, laundry rooms and other rooms.

J.D. Power based its rankings on a survey of nearly 1,500 customers who had purchased cabinets in the prior 12 months.

Satisfaction was based on five factors:

  • Design features
  • Operational performance
  • Ordering and delivery
  • Price
  • Warranty

Each cabinet brand included in the study received an overall satisfaction score out of 1,000. The average overall satisfaction score in the 2020 study was 850.

The top-ranked cabinet brands, and their overall satisfaction scores, are:

  1. American Woodmark: 870
  2. Ikea Sektion: 865
  3. Diamond: 854
  4. Thomasville: 852

Another four brands earned below-average satisfaction scores:

  • Hampton Bay: 844
  • KraftMaid: 841
  • Kitchen Craft: 834
  • Canyon Creek: 833

How to save when remodeling

If you are going to install new kitchen cabinets — or are planning another project around the home — saving money should be a top priority.

The first thing to consider is whether the project really makes financial sense. As we note in “10 Ways to Nail Savings on Your Remodeling Project“:

“Some projects — especially expensive ones — might not give you any return on your investment. You might want to consider whether going forward with such a project is even worth it.”

Kitchen remodeling projects are no exception. In fact, major kitchen remodels — both midrange and upscale ones — are among the 10 worst projects based on the payback, according to Remodeling Magazine’s 2020 Cost vs. Value Report.

We break down major kitchen remodels and other projects with poor payback in “11 Home Upgrades With the Worst Return on Investment.”

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