Wanted: People to work from home:
- A temporary help desk analyst to provide troubleshooting, system support and end-user customer service.
- A customer service representative for a seasonal opportunity assisting customers with services and products.
- Senior level developer with a master’s degree and two years of interactive voice response and speech application development experience to interpret client needs and design required solutions.
These are just three work-from-home opportunities posted recently by TeleTech, named No. 1 on FlexJobs’ list of the top 100 companies to watch for telecommuting and remote jobs in 2015.
FlexJobs is a subscription-based, online service offering to connect job seekers with remote and flexible opportunities, no scams, just hand-screened real jobs, the company website promises.
In the United States, about 2.6 percent of the workforce, or 3.3 million people, not including the self-employed or unpaid volunteers, considered home their primary place of work in 2012, the most recent year for which figures are available, GlobalWorkplaceAnalytics.com estimates. That’s up 79.9 percent from 2005 and still growing. Other estimates, which include the self-employed, say nearly one in three are home- (or Starbucks-based) workers, The New York Times reported.
Analyzing its database of more than 30,000 companies’ job postings from 2014, FlexJobs says it determined which companies in 2015 would be most likely to incorporate telecommuting into hiring practices.
TeleTech, with 42,000 employees in more than 80 countries, many working in call centers, says it expects to continue hiring for work-from-home jobs such as customer service associate, telecommunications architect and technical support representative.
“Work-from-home arrangements remove geographic boundaries so we can expand our job candidate pool and hire the best fit possible,” Tim Hinds, TeleTech’s senior vice president of human capital, said in a prepared statement.