How to Get Answers From the IRS This Saturday

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IRS building
Rob Crandall /

If you have struggled to get someone at the IRS to answer your tax questions — either on the phone or at an IRS office — Saturday might be your big chance.

On April 9, many Taxpayer Assistance Centers will offer face-to-face help without an appointment. These local IRS offices typically are closed on weekends but will be open this Saturday from 9 a.m. to 4 p.m.

So, this is an opportunity for those who cannot get to an IRS office during the week — or who have been unsuccessful in getting answers over the phone — to finally have their questions addressed.

April 9 will not be the last time Taxpayer Assistance Centers are open on a weekend this tax season.

If you can’t make it this Saturday, you will have another chance to walk in on May 14. Just note this date won’t give you enough time to file your 2021 tax return by the due date of April 18 (or April 19 if you live in Massachusetts or Maine) unless you request an extension before then.

For a complete list of Taxpayer Assistance Centers that will be open on April 9 or May 14, including their addresses, visit the “IRS Face-to-Face Saturday Help” webpage.

If you plan to visit a Taxpayer Assistance Center, the IRS recommends you bring some things with you, including:

  • Current government-issued photo identification
  • Social Security cards or individual taxpayer identification numbers (ITINs) for the members of your household, including your spouse and dependents, if applicable
  • Any IRS letters or notices you have received and any related documents

In addition, the IRS may ask for a current mailing address and bank account information, so you can receive payments or refunds by direct deposit.

The IRS warns that tax-preparation services are not available at Taxpayer Assistance Centers. To learn about how you can get free help with that task, check out “6 Ways to Get Your Taxes Done for Free.”

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