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Is That Really Your Loved One? 7 Ways to Guard Against AI Scam Calls

Spot the warning signs and outsmart the latest wave of convincing artificial intelligence-powered scam calls targeting families.

By MTN Staff

April 17, 2025 • Advertising Disclosure

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Man on the computer in a dark room.
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Voice cloning technology has advanced dramatically in recent years. Today, scammers need only a few seconds of audio to create a convincing replica of someone’s voice. They obtain these samples from social media posts, voicemails, or even phone calls where they record you saying specific phrases.

Using artificial intelligence algorithms, they can manipulate these samples to generate new sentences in the same voice, making it sound exactly like your child, grandchild, spouse, or other loved one is calling you in distress, usually claiming to be in an emergency requiring immediate financial help.

Protect yourself and your family with these essential steps. Consider also safeguarding your long-term financial well-being by working with a financial advisor.

Pro Tip: If you’ve got at least $100,000 in investments, check out a free service called SmartAsset. You fill out a short questionnaire and instantly get matched with up to three vetted financial advisors in your area.

1. Establish a family security code

Military family at home
wavebreakmedia / Shutterstock.com

Create a simple code word or phrase that only family members know. This acts as an authentication method during phone conversations.

Ask for the code when receiving unexpected calls requesting money or sensitive information. A genuine family member should know it, while a scammer — even with voice cloning technology — won’t have access to this secret.

Many families find that diversifying their investments provides an additional layer of security against economic uncertainty.

Pro Tip: Gold can offer a strong defense against economic downturns. If you’re concerned about inflation or market shocks, consider safeguarding your savings by opening a gold IRA.

2. Always verify through another channel

Lucigerma / Shutterstock.com

Lucigerma / Shutterstock.comNever respond directly to unexpected urgent requests. Instead, tell the caller you’ll call them back, then hang up and contact your loved one through a known, verified number or communication method.

Even better, try to reach them via video call where you can confirm their identity visually.

Creating a verification process is also useful for making other important decisions that affect your financial security, such as choosing insurance coverage.

Pro Tip: Save up to $600 on your car insurance with this car insurance comparison site.

3. Be wary of urgency and emotion

Man feeling neck after car accident
Monkey Business Images / Shutterstock.com

Scammers exploit emotion and create artificial time pressure to cloud your judgment. They often claim to be in emergencies requiring immediate financial assistance — accidents, arrests, kidnappings, or hospital stays.

They’ll insist on secrecy, saying, “Don’t tell Mom” or “This needs to stay between us.” Treat the urgency and emotion as a serious red flag.

When facing emotional pressure about money decisions, having a trusted financial advisor can provide the objective perspective to avoid making costly mistakes.

Pro Tip: If you have over $150,000 in investments, consider talking to a professional financial advisor. WiserAdvisor is a free service that will match you with a pro in your area.

4. Question requests for unusual payment methods

Gift cards for sale
Michael Vi / Shutterstock.com

Be immediately suspicious of payment requests via gift cards, wire transfers, cryptocurrency, or cash delivery services. Scammers favor these payment methods because they are difficult to trace and nearly impossible to recover.

Legitimate organizations and real emergencies rarely require payment exclusively through these methods.

Before making any significant financial transaction, knowing your options is important. Access to your home equity can provide a legitimate source of funds for upgrading or expanding your home.

Pro Tip: Americans have $30 trillion in untapped home equity, yet most can’t access it without taking on debt. Hometap lets you unlock up to $600K of your wealth without monthly payments or personal liability.

5. Limit your voice presence online

Facebook on a laptop introduced in 2004
Thaspol Sangsee / Shutterstock.com

Reduce your vulnerability by being selective about posting audio or video content publicly online. Adjust privacy settings on social media platforms to limit who can access your content.

Be cautious about voice authentication systems that ask you to say specific phrases, particularly if the call seems suspicious.

Protecting against financial vulnerabilities that could affect your retirement security is equally important. Many seniors find valuable home equity but need ways to access it without increasing monthly payments.

Pro Tip: Struggling with payments in retirement? A reverse mortgage can turn your home equity into tax-free cash for seniors 62+, no house sale required. Use the funds for medical bills, home repairs, or even that dream vacation—without monthly payments!

6. Enable voice authentication for financial accounts

Angry woman on her cellphone
Antonio Guillem / Shutterstock.com

Many financial institutions now offer voice biometric authentication as an additional security layer. These systems analyze over 100 physical and behavioral voice characteristics that are difficult for AI to replicate perfectly.

Combined with other security measures like multi-factor authentication and transaction alerts, you’ll create a much stronger defense against unauthorized access. These measures help protect your emergency savings for real needs.

Pro Tip: Earn as much as possible on your emergency savings. For example, SoFi Checking is offering 3.8% interest, plus a potential $300 signup bonus. (May change without notice.)

7. Know common scam scenarios

Car Insurance Myths
Bilanol / Shutterstock.com

Familiarize yourself with typical AI voice scam patterns. Common scenarios include claims of arrests requiring bail money, car accidents with immediate medical bills, kidnapping ransom demands, or being stranded while traveling.

Scammers may also impersonate authority figures like police officers or lawyers to add credibility.

Expanding your awareness can also help you navigate financial challenges. Review ongoing expenses and ensure you are getting the best value for them.

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Staying vigilant in an evolving threat landscape

Scammer studying personal information on computer
PR Image Factory / Shutterstock.com

As AI voice technology continues to advance, so must our awareness. Discuss these scams with family members before they happen so everyone knows the protection plan.

Report suspected scams to local law enforcement and the FBI’s Internet Crime Complaint Center (IC3).

Maintaining your overall health is equally essential for long-term security. Regular health screenings can detect potential issues before they become expensive medical emergencies, saving your health and wallet in the long run.

Pro Tip: Life Line Screening reveals hidden risks so you can act early. Book a screening today and have peace of mind.

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