A new Walmart policy will let you return holiday gifts — or purchases at any time of the year — without having to leave home.
Carrier Pickup by FedEx is a free new service that lets you schedule a pickup of an item at your home. You can use the service with any item that you purchased online and that was shipped and sold by Walmart.com.
Carrier Pickup by FedEx is available to all customers where FedEx provides Small Parcel Pickup service.
To take advantage of the Walmart return service, start the return at the Walmart website or via the Walmart app:
- Schedule a pickup date.
- Affix a label to your packed item.
- Wait for the FedEx driver to arrive.
If you do not have a printer, you will need to drop off the package at a FedEx location. This process involves selecting “Drop off at FedEx” as the return method. You will then get a return code/QR code.
Take your package and the code to any FedEx Office location, and FedEx will take care of the rest.
Walmart notes that Carrier Pickup by FedEx will continue beyond the holidays.
If you prefer to return items in a store, Walmart has added a couple of new options to its return process.
Whether you have purchased an item in a store or online, you now can start your return online or via the Walmart app. If you do not have an account with Walmart, you can still start your return online by going to Walmart’s website and using the “start return” page.
Walmart also says that many of its stores are now taking returns at alternate locations within the building to help keep shoppers socially distanced during the coronavirus pandemic.
The new return policy is just the latest perk Walmart has rolled out. For more, check out: